Travel Blog Writer
You might not know that there are suspicious charges on your account until you receive your billing statement. But we at Citibank continually monitor your account to help detect potentially fraudulent transactions. Account alerts are a great way to stay on top of your business card account. Get payment confirmation, minimum payment due and/or payment past due alerts.
It takes just a few minutes to enroll for free for the ID Theft protection program, and as soon as you do, your monitoring begins. You are covered for up to $10,000 per Incident, up to $50,000 per year. To be eligible for coverage, you must pay for the item at least in part with Your Citi Card.
If an item is purchased with Your Citi Card and/or ThankYou Points and is damaged or stolen within 90 days of purchase or delivery of the item, whichever is first, Citibank may repair it or reimburse you up to the amount paid with your Citi Card and/or ThankYou Points. You are covered for up to $10,000 per Incident, up to $50,000 per year.
Please keep the damaged item in case You are asked to provide it. For stolen items, You will be required to provide a police report. To file a claim, call 1-866-918-4670 as soon as possible after the Incident. We will ask You a few questions and advise. Return all requested documents within 180 days of the date of Incident. We will notify You of Our decision once We have processed Your claim.
At Citi, you will not be responsible for unauthorized charges (charges which were not made by you, or anyone allowed to use the account). You might not know that there are suspicious charges on your account until you receive your billing statement.